Accessibility Statement

Core M8 Ltd (“Corem8”) is committed to making its digital products usable by as many people as possible, including people with disabilities.

This statement covers the Corem8 marketing website at corem8.com and the Corem8 application at corem8.io. Third-party services embedded within those products (for example payment widgets provided by Stripe or authentication screens provided by Clerk) are operated by the respective third parties and inherit their own accessibility posture.

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.

Corem8 partially conforms with WCAG 2.1 Level AA. “Partially conforms” means that some parts of the content do not yet fully meet the accessibility standard. The non-conforming parts are listed in section 4.

We do not yet claim conformance with WCAG 2.2 or Level AAA. Working towards full Level AA conformance is the current priority.

Across the marketing site and the application we have, at a minimum:

• Built pages using semantic HTML so headings, lists, landmarks, buttons, and form controls communicate their role to assistive technologies.
• Provided visible keyboard focus indicators on interactive elements and tested tab order on every primary flow.
• Used colour contrast ratios that meet WCAG 2.1 AA on body text and primary interactive elements.
• Provided text alternatives for images that carry meaning, and marked decorative images so they are skipped by screen readers.
• Avoided auto-playing media or animations that move without user control.
• Made interactive content scalable up to at least 200% without loss of functionality.
• Provided ARIA labels on icon-only buttons and on form fields where the visible label alone may be ambiguous to assistive technology.
• Designed forms to communicate validation errors in text, not by colour alone, and associated each error with its input.
• Avoided using time limits on critical flows, or made them extendable where the underlying integration requires them.

We are honest about the areas where Corem8 falls short of WCAG 2.1 Level AA today. The following items are on a remediation list:

• Downloadable PDF versions of legal documents (such as the Data Processing Agreement) may not be fully tagged for screen reader navigation. Equivalent HTML versions are available on this site as the primary accessible alternative.
• Some marketing imagery uses decorative gradients, blurred background elements, and ambient visual motifs that intentionally carry no semantic meaning and are hidden from assistive technology. Meaningful information is never conveyed by these elements alone.
• Embedded third-party widgets (Stripe checkout, Clerk sign-in screens, Google Maps autocomplete, embedded social components) inherit the accessibility posture of the respective third party and are not under our direct control. Where these are critical to a task we are committed to identifying and offering accessible alternatives on request.
• Some long data tables and dispatch board views inside the application are dense by design and may be harder to navigate with a screen reader than with a pointer. We are exploring alternative views and summarised modes for these screens.
• Real-time features such as live job updates and incoming notifications may not always announce themselves with an ARIA live region. We are auditing those flows.

If you find an accessibility problem that is not in this list, please tell us using the feedback route below. We treat accessibility reports as priority bug reports.

Corem8 is designed to be compatible with the following combinations:

• Latest two stable releases of Chrome, Firefox, Safari, and Edge on desktop.
• Latest stable Safari on iOS and latest stable Chrome on Android.
• VoiceOver on macOS and iOS, NVDA on Windows, and TalkBack on Android as primary screen readers.
• Operating system zoom and browser zoom up to 200%, plus reduced-motion preferences set at OS level.

Corem8 may not function as intended on browsers older than three years, or with browser extensions that modify page structure.

Accessibility of Corem8 relies on the following technologies to work with the combinations above:

• HTML5
• WAI-ARIA
• CSS
• JavaScript

JavaScript is required for some interactive features. Where JavaScript is disabled, primary content remains readable but interactive flows (forms, dispatch board, sign-in) are not available.

The accessibility of Corem8 was last assessed by self-evaluation using:

• Automated checks with axe DevTools and Lighthouse.
• Manual keyboard-only navigation of every primary user flow.
• Manual screen reader testing with VoiceOver and NVDA on the most-used screens.
• Manual contrast checks against WCAG 2.1 AA ratios for body text, interactive elements, and focus states.

We have not yet commissioned an independent third-party audit. When we do, we will reference the audit and any findings in this statement.

We welcome your feedback on the accessibility of Corem8. If you find a barrier, please tell us:

Email: accessibility@corem8.com

Please include the URL of the page, a short description of the problem, and the assistive technology (if any) you were using. We aim to acknowledge accessibility feedback within 2 business days and respond with a remediation plan or fix within 10 business days for issues we can reproduce.

If a response is needed in an alternative format, or in writing, we will provide one on request.

In the United Kingdom, the Equality Act 2010 protects against discrimination on grounds of disability and applies to the services we offer. If you are not satisfied with our response to an accessibility complaint, you can contact the Equality Advisory and Support Service (EASS) for guidance and possible escalation.

EASS website: equalityadvisoryservice.com

For customers using Corem8 from within the European Union, equivalent national enforcement bodies under the European Accessibility Act apply.

This statement is prepared and approved by the Corem8 product team. It is reviewed at least every 12 months and whenever the product undergoes a significant accessibility change.

Last review: May 2026

Next scheduled review: May 2027

Entity: Core M8 Ltd, registered in England & Wales